FAQ’s
MENUS
Our standard menus are updated periodically. We create menus together with our customers to suit. Menu items and prices are subject to change at any time based on availability and other factors.
BEVERAGE and BAR PACKAGES
We offer a variety of beverage options and packages at an additional cost. Please contact us for more information.
ANY ADDITIONAL FEES
There may be additional fees to cover additional services related to your event, as well as a 20% event production fee, for administrative and operational services to produce your event. A travel/set-up fee shall be added to all contracted events for which service is required. *Table and Chair set-up and breakdown are subject to an additional per table fee when set up is required by venue.
CANCELLATION POLICY
We have a flexible and variable cancellation policy depending on how far in advance you need to cancel your event. The specific terms are outlined in the contract you will receive.
FOOD ALLERGIES & DIETARY RESTRICTIONS
We proudly accommodate all major food allergies and dietary restrictions; however, we are not a certified Gluten Free, Dairy Free, or Nut Free facility. We cannot guarantee the avoidance of cross contamination during food preparation or at your event.
PAYMENT METHODS
Payments can be made via check, cash, or credit card.
TASTING
Private tastings can be booked upon request and may require a credit card to secure tasting date. Tastings are subject to an additional fee; this fee will be deducted from your final invoice if you select Kohler Catering to cater for your event.
MINIMUM ORDER
The minimum order for a custom menu and proposal depends on the season, scale of event, and our availability. A minimum of 35 people is standard for most menus but, check with your event consultant.
FINAL GUEST COUNT
The final guest count is required 10 business days prior to the event. The guest count can be increased up to 48 hours before the event.
RENTAL COSTS
The cost of rentals is determined after menu selection and the location of the event is determined.
EVENT IS LOCATION OUTSIDE OF THE Dayton Area
That’s not a problem! Kohler Catering services the entire Miami Valley as well as surrounding areas. Additional transport and/or delivery charges will be assessed depending on the location of the event.
SIGNING THE CONTRACT
Your event date is confirmed once the contract is signed, and the initial deposit is received. We highly recommend doing this as soon as possible to secure your preferred date. All prices are subject to change without notice, except for events with an executed contract. Prices are guaranteed 30 days from the date of the proposal, and then become locked in with a signed contract and initial payment.
DEPOSITS:
We ask for an initial payment to secure the date. This is also counted as a payment toward your event and will be deducted from the final bill.
(937) 291-3600